Korver Holland is a renowned international wholesaler of plumbing products and specializes in supplying installation materials for central heating, gas, plumbing and PVC parts. Because of Korver Holland’s expertise, they can supply any part required. This includes sampling as well as importing and exporting, as well as manufacturing and assembling parts. Korver Holland always finds the best way to meet the needs of its customers, by maintaining a good and transparent relationship with them. Korver Holland has become an important player in the market, thanks to its wide range of plumbing products and reliable, high-quality and innovative parts – all backed by a good reputation.
Customer perspective
Replace or renew
“Like many other organizations, we came to a time when the local IT environment no longer met the speed and volume that our business is all about. We are in a competitive (retail) market, where time to deliver to customers plays an essential role in the success of the organization. IT should then work in your favor and not be a concern in terms of continuity and stability. Specifically, we had the question: are we going to replace the local IT environment or are we going to take the next step in the continuity and maturity of our IT environment through outsourcing.”
Taking advantage of new opportunities
“However you look at it, the stability of business-critical applications is a specialty due to the growth of data and rapidly changing technology. This new technology also offers opportunities that we want to be able to exploit. It is a challenge to make time in our daily business and create the opportunities to realize this. There are several parties working in our IT environment, so this is not something that can be arranged quickly.”
Handing over
“Just as we have a partnership with our customers and suppliers, we also sought a partnership with an IT specialist who wants to operate as a true partner. It is not easy to outsource critical IT. At the same time, it is important that IT moves the organization forward and that IT is arranged in such a way that it continues to meet proven standards and proven technology. Otherwise, the same problem will arise within a few years. Databalance has helped us tremendously in this by discussing all scenarios together, openly and transparently. Ultimately, we arrived at a managed workspace in which SAP Business One and our office environment runs. An important step for the stability and performance of our IT environment. The choice fell on Databalance because of the number of comparable customers in the private cloud environment and the commitment of both the management of Databalance and Korver Holland.”
A key premise of our approach, is that we always deliver customized solutions. Simply because every organization has its own wishes, requirements and business context. That is therefore leading and not the solution itself. There is no one solution that works for everyone. For a family business like Korver Holland with 100 years of experience and a great dependence on volume and speed, the requirements are different than for other customers. In the end, we jointly set up a managed workspace running in our private cloud including SAP Business One and Office365. This took some getting used to for end users but was an important step in creating peace of mind, continuity and stability for the future.
Working with customers
