ISO certification provides a solid platform
An infrastructure based on a Databalance managed cloud solution is an excellent starting point for achieving ICT compliance. Because our infrastructure and services are certified to the ISO 9001, ISO 27001, NEN 7510 and ISAE 3402 standards. We also use SAP-certified hardware, and our infrastructure is based on VMware-validated designs.
No box-ticking exercise
ISO certification and compliance involve much more than box-ticking. They are the products of a culture where everyone feels able to point out risks and suggest improvements, even in areas they’re not responsible for. Compliance stems from a continuous process, where people keep each other on their toes and don’t leave loose ends. It doesn’t revolve around a one-off annual audit, but is rooted in our collaborative governance and culture.
Clear arrangements with everyone
Compliance is also supported by clear service definitions and SLAs. Using accessible language, we clearly document our responsibilities and the parameters that apply to our services. So that you know exactly what you can expect from us. In many cases, we also support customers by reviewing third-party SLAs and agreements, to verify that the whole chain is compliant, rather than just our part of it.
Help with certification and compliance
You may want to get your own services certified in order to promote customer confidence. Just as certification gives you confidence in us, it can give others confidence in you. If you’re seeking ISO 27001 certification, we can provide support with our Virtual Security Officer. As well as services such as vulnerability management, which address specific requirements of the standard. And we’re happy to share our knowledge in order to help you achieve and maintain compliance with sector-specific directives.