Whether a single file has been accidentally deleted, or a vital database has become corrupted, fast and straightforward data restoration is required. To make that possible, we make regular backups and ensure that all your data is recoverable. If you were unable to restore business-critical data, the consequences would obviously be very serious. We therefore we make offsite backups (at another data centre) and offline backups. So a disaster can’t deprive you of both your operational data and your backups. The whole set-up is designed around Recovery Point Objectives (RPO) that we define and safeguard together.
Ensuring the availability of backup data is only half the task. The other half is making sure that the data can be used to restore services. To that end, we define a Recovery Time Objective (RTO), setting out how quickly your critical applications and data need to be brought back on line. A framework of measures embracing backup, relocation, replication and other processes is then put in place to ensure that your RTO criteria are met, and that you can resume operations within the stated time frame.
Proof of the pudding
Using your RTO and RPOs as our parameters, we regularly test the efficacy of the arrangements. So that, if the worst ever does happen, your business processes are quickly up and running again. Good disaster recovery planning means not only putting effective measures in place, but also regular testing in accordance with an agreed framework, to verify that business-critical data can actually be restored.