Infomedics is the market leader in billing and accounts receivable management for primary care. What started in 1988 as a billing office in Zeist, has grown into an IT-driven organization with more than 8,500 affiliated healthcare providers and 280 employees. Since its founding, Infomedics has had one clear focus: to realize carefree care. This commitment to simplicity and efficiency has led to high quality service and excellent customer satisfaction with both healthcare providers and consumers.
Customer perspective
Merger and integration with Famed
“After the merger of Infomedics and Famed, we wanted to integrate and consolidate our IT environments into one new, future-proof IT environment. Redundant, high-performance and with maximum availability. We already had very good experiences with Databalance, so we knew we could take on this challenge with them. Our expectations were met: within the agreed deadline, the entire platform was delivered, including managed services, a clear SLA and 24/7 support.”
Ready for the future
“Given our good experience with Databalance and the robust solution they presented, we were confident that they would be the right IT partner for Infomedics for years to come. The migration project was successfully implemented in 2019. Our new consolidated IT environment delivers the performance we expect and provides the scalability to grow further as Infomedics expands its business.”
Infomedics’ IT infrastructure consists of a combination of private cloud, high-performance storage and a high-capacity fiber optic network between its headquarters and data centers in Amsterdam and Almere.
By deploying energy-efficient technologies, including DataCore storage and a VMware virtualization layer, workloads are actively mirrored and distributed in a balanced manner. This results in a flexible, scalable and future-proof solution that grows with the organization.
Thanks to the deployment of energy-efficient servers and storage, Infomedics saves more than 40% on power consumption compared to the old on-premise environment. In addition, the IT consolidation delivers savings of about 20% on the Total Cost of Ownership (TCO) over a five-year contract period.
Shared cultural value: “first time right”
